Chow Tai Fook Quality Issues Frequent Cash or Break Bracelet Breaks Diamond Ring Drift

Editor's note: This year's international gold price has undergone dramatic fluctuations, and the quality of Chow Tai Fook's jewellery is currently in shortage. The golden wedding ring of Changsha consumers took only four months to break, and the golden bracelet of Foshan consumers was broken in less than a week. The consumer's diamond ring wears for 10 days and it fades. How can brand gold ornaments have frequent quality problems?

Chow Tai Fook gold wedding ring wearing four months break this year on February 12 this year, er ** and her husband in Changsha Pinghetang shopping mall Wuyi Square store to buy wedding rings, and finally in the "Chow Tai Fook" counter to see a gold ring. However, the ring is only available for women, and the men's ring requires customers to order. Due to the fact that it is very fond of this section, the decision to pay the deposit is made to order. At the same time, both parties agreed that custom rings should be settled at the gold price on the day of delivery.

"A month later, I rushed to Pinghetang to see the ring. I couldn't believe it was a process from Chow Tai Fook." The 禹 ** said that the weight of the wedding ring for women is 3.88 grams, while the customized men's ring is instead Only 3.02 grams, "Men's rings are much thinner than women's models. I've always worried that it's too thin to break. It's not a good thing for married people!"

However, the staff explained that the mold design of this male ring only needs so much gold.禹 ** can not find other reasons to refute, had no choice but accept.

Sure enough, after wearing this ring for only 4 months, a small part of the ring completely fell off due to "breakage." In this regard, "Chow Tai Fook" gives two options: one is to replace the old one with a handling fee of 30 yuan per gram; the other is sent to the factory for maintenance, but the gold ring repair will be depleted and there will be obvious solder joints. .

"Whether it is a new one or a repair, such a ring will certainly be broken." Hey ** believes that the reason for the ring's breaking is caused by unreasonable mold design. "Men's fingers are thicker than women, and men's rings are also corresponding." It is heavier than female models, but Chow Tai Fook’s wedding ring is just the opposite. Men’s rings are more than 20% lighter than women’s.”

It is precisely because of Chow Tai Fook's "disobeying" common sense design that the men's ring is "too thin" and broken.

The Chow Tai Fook bracelet was worn in less than a week before it was broken. According to Tang and Memories, his bracelet was purchased at the Chow Tai Fook store in Xindaxin Department Store, Sanshui District, Foshan on September 9. Less than a week later, when she was typing, the bracelet was Suddenly broken. Tang ** believes that this is entirely due to product quality, so go to buy a store to request a replacement. At the time, the other party agreed to change the goods, but said that due to the same paragraph has been out of stock, it would take several days.

However, three days later, Tang ** went to the negotiations again, but was told to add 200 yuan, on the grounds that the recent fluctuations in the price of gold, the replacement of the same models also have to pay the difference in accordance with the current market price.

"Isn't the article sold is not gold, the price does not rise?" Tang and his wife could not agree with Chow Tai Fook's statement. When face-to-face negotiations failed, Tang's husband was angry and criticized Chow Tai Fook on Weibo.

Since then, the incident has attracted the attention of the local media as well as the official Weibo of Chow Tai Fook’s official microblog and the general manager of Chow Tai Fook China.

Chow Tai Fook diamond ring wearing 10 days fade Recently, the author received Su ** retaliation said that in early February she bought a CTF2 series of 925 sterling silver diamond ring in the king of the square Chow Tai Fook, but wearing about ten days, the original ring a layer of gold She lost everything and she was "very tangled."

Su Yan told the author: "When I selected the style, that is like the golden pattern, and now the gold on the pattern even all out, can be said to be beyond recognition." The author then accompanied the Soviet Union to the king of Zhou Dafu counter. After explaining what he meant, the counter clerk said that the ring was new, but because the gold on the ring was electroplated, it would be easy to fade after a long time. For a long time, it will fade after wearing it, Su** said that understanding, but how should the time be counted? Did the ring buy for about ten days? The clerk responded that the ring was not sold by him. If she was present on the day, she would certainly explain it clearly. After consultation with the clerk, Su** decided to send the ring to the factory for repairs. The clerk's service attitude was also more cooperative. He said that he would urgently specify on the warranty statement that Su ** could quickly get back the ring.